Terms and Conditions

Our Terms and Conditions provide essential information about the agreements that apply when using our website and purchasing our products. By placing an order, you agree to these terms.

Contents of the Terms and Conditions

  1. Delivery Terms: Our products are shipped worldwide via our logistics partners. Delivery time may vary depending on the destination. Delivery is carried out according to the DAP Incoterm, with the buyer responsible for any import duties and taxes.

  2. Payment: Payments are in advance and exclusively via regular bank transfer. We do not offer alternative payment methods. A proforma invoice will be sent via email once the order is ready for shipment, at which time payment will be requested.

  3. Return Policy: We accept returns in accordance with applicable legislation. Consumers have the right to return products within 14 days of receipt, provided they are unused and in their original condition. Specific details on the return process can be found in our return policy.

  4. Liability: We are responsible for the quality of our products. In case of a defect or issue, we request that customers inform us immediately upon receipt. Our liability is limited to the purchase value of the product and does not cover indirect damages.

  5. Warranty: We provide a 12-month warranty on material and manufacturing defects under normal use conditions. The warranty does not cover damages from improper use, installation errors, or external factors. For full warranty details, please refer to our warranty policy.

  6. Retention of Title: Not applicable.

Affiliated with the Koninklijke Metaalunie Explore Glazing is affiliated with the Koninklijke Metaalunie, meaning the consumer terms and conditions apply. This ensures professional service and fair conditions.

If you have questions regarding these terms, please contact us at info@explore-glazing.nl or by phone at +31 (0)342 440471.


Click on the button to download the Terms & Conditions of the Metaalunie 2019

Download terms and conditions

 

 

Reviews

What do others say about Explore Glazing

4.5
Lars Nyström Lars Nyström
a year ago
Great product, super service and a smooth shipping! My LR Defender got a real facelift after a straight forward installation of new sliding windows + guards. I highly recommend Explore Glazing an their products!
Puck Puck
3 months ago
The quality of these products is excellent. I have fitted four of their gull-wing windows. However, when fitting to the 78 Series Land Cruiser you have to make a key decision about how much to straighten the body work (window pillar) before installing the windows (the new windows are flat but the OEM bodywork is curved). They must be installed with no bending (see Photo 1). This means you either leave the body work curved and adjust the length and tension of the M4 bolts to ensure that there is no bending in the finished result, or you fully straighten the body work (see Photo 2). If the latter then take extreme care as the OEM paint will crack from the movement and you will definitely need to silicone the outside gap when finished.
Shane Doolin Shane Doolin
11 months ago
Quoted for 2 Defender 110 windows(a gull wing and half drop down), overland drop down guard, aircraft rails and table and security screen. Purchased all after quick customer support and answering of specific questions and now (with basic experience) have removed and fitted all the upgrades to my Defender. Highest of quality with ALL the necessary specialised tools included eg. high vibration silicone and even the tapping drill. I cant recommend them enough!
Christian Fluri Christian Fluri
a year ago
Super products and always a very quick response. From the request to the product arrives at home in less than a week. Netherlands to switzerland. Perfect, and great service

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