Privacy Policy

1. Company Information
Truck en Bus Glazing B.V. h/o Explore Glazing
De Standerd 21, 3774 SC Kootwijkerbroek, Netherlands
Tel: +31 (0)342 440471
Email: info@explore-glazing.nl
Website: www.explore-glazing.com

2. Collected Data
We collect email addresses, and where applicable, names, vehicle information, and other details needed to prepare a quotation. This data is submitted via our quote request form and used to issue quotes and process orders.
We use Google Analytics, configured not to collect personal data such as IP addresses or identifiable visitor information.

3. Purpose of Data Processing
Your email address is used solely for issuing quotes and handling orders.

4. Sharing Data with Third Parties
Your address and email address are shared with FedEx for shipping purposes. We do not share your data with any other third parties.

5. Data Retention
Invoices are stored digitally in accordance with Dutch tax law.

6. Rights of Data Subjects
Under the GDPR, you have the following rights concerning your personal data:

• Right of access: You have the right to know what data we hold about you.
• Right to rectification: You have the right to have inaccurate data corrected.
• Right to erasure: In certain circumstances, you may request the deletion of your data.
• Right to restrict processing: You may request to limit the processing of your data, for example, if the data is inaccurate or processing is unlawful.
• Right to object: You may object to data processing in specific situations.
• Right to data portability: You have the right to receive your data in a structured, commonly used, and machine-readable format and transfer it to another data controller.

To exercise these rights, please contact us at info@explore-glazing.nl. We will respond within one month.

7. Withdrawal of Consent
If you have given us consent to process your data, you may withdraw it at any time. This does not affect the lawfulness of processing based on consent before its withdrawal.

8. Complaints
If you have a complaint about how we process your data, please contact us.
You also have the right to file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) via www.autoriteitpersoonsgegevens.nl, or with the supervisory authority in your country.

9. Security Measures
Our website is secured with an HTTPS certificate, and we take appropriate technical and organizational measures to protect your data against unauthorized access, loss, or theft.

10. Data Breach Notification
We comply with the legal obligation to report data breaches to authorities and affected individuals, if applicable.

11. Automated Decision-Making
There is no automated decision-making or profiling with the data we collect.

12. Cookies
Our website uses only essential technical cookies, along with Google Analytics, which is configured to avoid collecting any personal data.
No tracking or marketing cookies are used.

13. Changes to this Privacy Policy
Explore Glazing reserves the right to change this privacy policy. We recommend you review this policy regularly for any updates. We will inform you of significant changes via our website or by email.